Q1: What is your Minimum Order Quantity (MOQ)?
A: We understand the need for flexibility. Our standard MOQ is XXX pieces per design/style. For startup brands or initial cooperation, we are open to discussing lower quantities. Please contact our sales team to find a solution that works for you.
Q2: Do you offer OEM/ODM services?
A: Absolutely. We specialize in both OEM (we manufacture your designs) and ODM (we co-develop or provide our own designs for you to brand). We can work from your tech packs, samples, or even just a concept.
Q3: Can I request fabric or design modifications?
A: Yes. We have a professional R&D team to support fabric sourcing and design adjustments. Modifications are subject to
development fees and new MOQs, which we will detail in a quotation.
Q4: How do you handle quality control?
A: Quality is our cornerstone. We implement a strict QC system with in-line and final inspections. We can also provide
pre-production samples for your approval and arrange third-party inspections upon your request.
Q5: How can I get a price quote?
A: Please provide us with your tech pack, design details, or sample reference. For an accurate quote, we also need to know your target price, desired quantity, and fabric requirements. The more information you share, the faster we can respond.
Q6: What is included in the price?
A: Our quotes typically include the cost of materials, manufacturing, and standard packaging. Tooling, custom labels/hangtags, and exclusive design development may incur additional charges, which will be clearly stated.
Q7: What is your lead time for production?
A: The lead time depends on order quantity, complexity, and current production schedule. Typically, it takes 15 days after sample approval and deposit payment. We will provide a detailed production schedule upon order confirmation.
Q8: How do you ship goods?
A: We have extensive experience in international shipping. We can ship via air, sea, or express couriers (DHL, FedEx). We will recommend the most cost-effective and efficient method based on your order and will handle all necessary documentation.
Q9: Can I visit your factory?
A: We warmly welcome our clients and potential partners to visit our factory in Panyu, Guangzhou. Please schedule an appointment
with our sales team in advance so we can prepare for your visit and ensure a productive meeting.
Q10: Do you provide samples? How long does it take?
A: Yes, we provide pre-production samples for quality approval. Sample fees apply but are deductible from your future bulk order. Sample lead time is typically 7-10 days. Shipping costs are borne by the client.
Q11: What if the sample doesn't meet my expectations?
A: Our goal is perfect alignment. If the sample has issues, we will promptly communicate the reasons and revise it until it meets your standards. Your satisfaction is key to our partnership.